FAQs
Returns
Returns must be made within 30 days of shipment date accompanied by the original packing slip in new/unworn condition. Please contact online@bucketsnbaskets.com for all order and return inquiries. Return inquiries must be made within 5 business days of order receipt. Please include your order number along with a brief description of your issue.
Shipping is non-refundable. Packages returned to Buckets N Baskets are subject to a 15% restocking fee.
Exchanges
If you wish to exchange an item, it must be made within 30 days of order date and you have to return the item and make a new purchase online. Buckets N Baskets will not accept any returned merchandise without prior written communication. Please include your order number along with a brief description of your issue to online@bucketsnbaskets.com.
Tracking Your Order
An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.